Order & Payment

How to order, pay, and confirm your payment.

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Shipping & Delivery

See shipping rates and delivery timelines.

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Return & Exchange

Our policy guidelines and order related concerns.

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Track Order

Find the right courier link to track your order.

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Pickup

Same-day pickup process and important reminders

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Order & Payment

Order

Do you have a physical store?

No, we’re currently an online-only stationery shop.

While we don’t have a physical store, you can shop anytime through our website.

Can I order both in-stock and pre-order items together?

Yes, you can! However, please note:

For payment, a 50% down payment is required for pre-order items (unless stated otherwise) and must be settled within 24 hours after placing an order.
For shipping, orders with both in-stock and pre-order items will be processed as soon as the remaining 50% balance for the pre-order items has been paid.

What happens after I placed my order?

Shipping

If you selected shipping at checkout

Order Confirmed

We've received your order.

Payment Confirmed

We've received and verified your payment.

Order Processing

We're preparing your order. This usually takes 1–2 days after payment is confirmed.

Ready for Shipping

Your order has been packed and is ready to be handed over to the courier.

Order Shipped

Your parcel has been handed over to the courier.

Shipping & Tracking Update

We'll send you your tracking number and courier details so you can follow your parcel's delivery progress.

Pickup

If you selected pickup at checkout

Order Confirmed

We've received your order.

Payment Confirmed

We've received and verified your payment.

Order Processing

We're preparing your order. This usually takes 1–4 hours after payment is confirmed.

Ready for Pickup

Your order has been packed and is ready for pickup. Please wait for this email before heading to the pickup location.

Order Picked Up

Your order has been successfully picked up.

Payment

Do you offer cash on delivery?

At the moment, we do not offer cash on delivery.

All orders must be paid through our available payment methods:

GCash
BPI

What are your payment methods?

We accept the following online payments:

GCash
BPI

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PLATINUM Preppy - Fountain Pen - 02 - Extra Fine - Black

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Order & Payment

Shipping & Delivery

Return & Exchange

Track Order

Pickup

Order & Payment

Order

Do you have a physical store?

Can I order both in-stock and pre-order items together?

What happens after I placed my order?

Shipping

Order Confirmed

Payment Confirmed

Order Processing

Ready for Shipping

Order Shipped

Shipping & Tracking Update

Pickup

Order Confirmed

Payment Confirmed

Order Processing

Ready for Pickup

Order Picked Up

Payment

Do you offer cash on delivery?

What are your payment methods?

Shipping From

Order Processing

Business Hours

Email Us